Frequently Asked Questions about Product Licensing
There were 5 questions found in this category:
When adding an Audioworxs activation key nothing appears to happen. When using a version of License Administrator greater than 2.07 you may run into a situation where adding an activation key does not work (specifically it appears to do nothing). This situation is caused by pressing the "Add Default License" on a working Audioworxs system and then attempt...
Do I qualify for a replacement license key? In general, a free* replacement key is available from Dataworxs only if the original licensed computer had to be re-built or the original computer is replaced/upgraded with a new computer.
Dataworxs stand-alone product licenses are issued for a single computer and user and are not transf...
What information do I need to provide to get a replacement license? To be issued a replacement license (activation) key you must minimally provide the old request key and the new request key. More specifically, provide the following information:
1) Old Request Key
2) If possible also provide, user's ...
When is the WAN/Internet connection option required in an Audioworxs system? An Audioworxs system supports connections from computers on the same Class C network (i.e. netmask 255.255.255.0) without the need for the optional connection license. On a larger Class A or Class B network (i.e. netmask 255.0.0.0 or 255.255.0.0), the WAN/Internet option is required. Therefore a net...