Audio files imported from my digital recorder are not being processed or are taking a long time to be processed. Why?
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Incorrect clocks on digital recorders can cause delays in having the audio file processed by Audioworxs Import Manager or Personal Companion due to an aging requirement of these programs. Files will not be processed until they are at least 30 seconds old (as compared to the workstation clock). If audio is not being processed after being imported or is taking longer than normal, check for the proper time on all recorders. Double check after changes in Daylight Savings Time (DST) - the recorder may not recognize DST changes automatically.
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